The number-one reason a Gong implementation under-performs is adoption — and the number-one reason adoption fails is that the build does not match how the team actually sells. We start with Phase 0 discovery — interviews with reps, managers, and the CRO — and build Trackers, Scorecards, Forecast Boards, and Engage flows around the real workflow. The result: Gong is sticky from week one, not abandoned by quarter two.
Whether you are deploying Gong for the first time, migrating from Chorus or Outreach Kaia, or trying to recover an existing instance that is not getting used — we have done it before, and we have built the playbooks to do it well.
Six service tracks across the Gong lifecycle — from first deployment to fractional admin support. Engage us for one or stack them as your org matures.
End-to-end Gong rollout — from initial technical configuration through AI Trackers, AI Scorecards, custom Trackers, Forecast Boards, and CRM data hygiene. Configured around how your team sells, not a templated install.
Strategic deployment of Gong Engage — flows, sequences, and outbound cadences integrated with your Salesforce or HubSpot data model. Built so SDRs and AEs adopt it instead of working around it.
Implement Gong Forecast against your existing pipeline stages and deal data. Forecast Boards for each segment, calibration cadences for managers, and roll-up visibility for the CRO.
Already on Gong but not getting value? We audit existing instances, fix what is misconfigured, migrate from competitors (Chorus, Outreach Kaia), and re-roll Gong to drive adoption.
Role-specific Gong training that goes beyond the standard demo. AE, SDR, Manager, and CRO sessions tailored to the workflows your team uses every day, with recorded materials for ongoing onboarding.
Ongoing administration, optimization, and support — a fractional Gong admin on retainer. Tracker updates, scorecard tuning, integration monitoring, and a partner who is on call when something breaks.
Most Gong implementations fail adoption because they ship a templated build that does not match how the team actually sells. Phase 0 is our pre-build discovery: we interview reps, managers, and CROs to understand the real workflow, the real stages, the real coaching gaps. We build around what we learn — so Gong is sticky from day one.
Start with Phase 0 →We talk to the people actually using the system — not just the executive sponsor. We surface friction points, workarounds, and what they wish the existing CRM did.
We audit your existing Salesforce or HubSpot data model. Gong is only as good as the data flowing in — fix the foundation first.
MEDDIC, MEDDPICC, BANT, Sandler, custom? We map your sales methodology to Gong Trackers and Scorecards before we build anything.
A written plan you sign off on. Specific Trackers, Scorecards, Forecast Boards, Engage flows — and the rollout sequence. No surprises at go-live.
Three fixed-scope packages and three retainer tiers. Pricing scoped to team size and complexity — we publish ranges and confirm exact pricing after Phase 0 discovery.
Best for new Gong customers
A clean Gong Core deployment for teams of 10–50 reps. Phase 0 discovery, technical configuration, two custom AI Trackers, two AI Scorecards, role-based training, and a 30-day post-launch check-in.
Best for growing revenue orgs
For revenue orgs of 50–150 reps with multiple segments. Includes everything in Launch plus Gong Engage, multi-segment Forecast Boards, manager coaching certification, and a 90-day optimization phase.
Best for complex revenue organizations
For revenue orgs of 150+ reps, multiple business units, or complex CRM data models. Full Gong suite (Core + Engage + Forecast), custom data architecture, change management, and ongoing fractional admin.
The questions that come up in week two matter as much as anything we do before launch. New segments, new Trackers, new dashboards, new managers — and integrations that break when your CRM admin pushes a release. Our retainer model gives you a named Gong consultant on call, with monthly hours sized to your org.
When Gong is properly integrated with Salesforce and a real sales methodology — not just installed.
Forecast Boards calibrated to actual deal data, not gut-feel commitments rolled up the chain.
Built around how the team actually sells, with role-based training that makes Gong sticky from day one.
Yes — Abstrakt Solutions is a certified Gong implementation partner. Our consultants are Gong-certified and have completed dozens of production implementations across mid-market and enterprise revenue organizations.
Launch package (10–50 reps): 4–6 weeks. Scale package (50–150 reps): 6–10 weeks. Enterprise (150+ reps, multiple BUs, migrations): 10–16 weeks. Timelines depend on CRM complexity and how cleanly your existing pipeline data is structured. We give you a written timeline at the end of Phase 0.
No. Gong is implemented to work within your existing CRM architecture and workflows — whether that is Salesforce, HubSpot, or Microsoft Dynamics. No rip and replace.
Common situation. Our Optimization & Migration service starts with a health audit of your existing Gong instance — Trackers, Scorecards, integrations, adoption — and produces a recovery plan. Usually we can re-roll Gong in 4–6 weeks against an existing CRM without disrupting users.
Yes. We have migrated a number of clients from competitive conversation intelligence platforms to Gong, with no loss of call history, deal data, or rep workflows. The migration is included in our Enterprise package and available as a standalone scope.
Both. Every package includes live, role-specific training for AEs, SDRs, Managers, and CROs — not the generic demo. For larger rollouts our Premier User Training option adds custom recorded onboarding materials and a manager coaching certification track.
A named Gong consultant on call, with monthly hours sized to your org. Tracker tuning, Scorecard updates, integration monitoring, new-segment rollouts, manager coaching support, and Slack-based support during business hours. Three retainer tiers: Starter (8 hrs/mo), Growth (20 hrs/mo), Enterprise (40+ hrs/mo).
Both. We have meaningful HubSpot expertise in addition to our Salesforce Crest Tier Partner status. Gong integrates cleanly with both. The HubSpot side typically takes a bit longer (6–8 weeks vs 2–4 weeks for Salesforce) due to how custom properties map.
Book a 30-minute consultation. Practitioner-led, no script. We will give you a candid read on what a strong Gong implementation looks like for your team — and what it will cost to get there.