What it actually takes to ship a production AI agent in 2026
Beyond the demo. The five engineering disciplines that separate AI agents you put in front of customers from the ones that stay in dev forever.
Read the full post →The technology and process challenges that come up in nearly every engagement we run in this industry.
When advisors move firms or when firms acquire books, getting client data, history, and relationships transferred cleanly is the difference between a great or terrible advisor onboarding experience.
SEC and FINRA expectations grow every year. The firms that scale have automated supervisory review, audit trails baked into every workflow, and compliance evidence ready on demand.
Senior advisors lose hours every week on meeting prep, client communication, and admin work that AI can handle. The opportunity cost of not deploying these tools compounds quickly.
Generic CRM does not understand household structures, advisor team assignments, fee schedules, or compliance review queues. Salesforce Financial Services Cloud done right does.
Schwab, Fidelity, Pershing, plus TAMPs and reporting tools — every integration is its own snowflake, with edge cases that break under load.
Wealthy clients expect digital experiences that match their best banking apps. Most advisor portals look like 2014 and clients notice.
FSC implementations done right — household modeling, fee schedules, supervisory review queues, advisor team assignments, performance reporting integration.
Proven methodology and toolset for moving advisor books — client data, household relationships, transaction history, compliance trail — with zero downtime and full preservation of context.
Claude and Agentforce-powered meeting prep, client communication drafting, intelligent document processing, and AI-augmented client research. Tested across hundreds of advisor seats.
Automated communication surveillance, supervisory review workflows, audit-ready compliance trails, and SEC-ready exception reporting.
Proven patterns for Schwab/Fidelity/Pershing data sync, reconciliation, and exception handling — built to handle the edge cases that break most builds.
Mobile-first client portals with portfolio visibility, secure document exchange, e-signature workflows, and AI-augmented self-service.
Compliance is not a separate workstream — it is embedded in every workflow we deliver. The major frameworks we work within:
Retention, immutability, and supervisory access for electronic communications and trade records.
Communications with the public, supervision, and books and records — all of which need evidence in your CRM.
Disclosure tracking, conflict-of-interest evidence, and care obligations documented at the account level.
Rollover analysis, fiduciary status tracking, and disclosure workflows that survive an exam.
Multi-state Form ADV updates, IAR registrations, and notice filings tracked in workflow.
Customer data safeguarding, identity theft program evidence, and breach notification workflows.
Each category represents a deep specialization with dedicated playbooks, accelerators, and experienced practitioners.
Full Salesforce FSC deployments, advisor productivity systems, and integrated practice operations.
SEC-ready audit trails, supervisory review workflows, and compliance evidence automation.
Clean book transfers, data migrations, advisor onboarding playbooks, and post-merger integration.
Meeting prep automation, client communication drafting, and intelligent document processing.
Modern client portals, mobile experiences, secure document exchange, and digital onboarding.
Our team carries hands-on experience across the systems your firm already runs. Integration is rarely the bottleneck.
A few examples of how these capabilities show up in practice — drawn from recent and active engagements (client names anonymized where appropriate).
Migrated 4,200 households from a legacy Schwab-integrated CRM into Salesforce Financial Services Cloud with zero compliance gaps and full preservation of advisor notes, household relationships, and 7 years of activity history. Completed in 9 weeks with no advisor downtime.
Built a custom Claude-powered agent that pre-summarizes each upcoming client meeting using FSC data, recent emails, and portfolio performance — saving senior advisors 3-5 hours of prep time per week. Now in production across 80 advisors.
Replaced manual SEC supervisory review of advisor communications with an automated workflow that surfaces only the items needing principal attention. Reduced supervisory hours by 60% while improving exception-catch rate.
Replaced an aging client portal with a Salesforce Experience Cloud platform featuring portfolio dashboards, secure messaging, document vault, and meeting scheduling. Client portal adoption moved from 22% to 71% in six months.
Built a reconciliation workflow handling Schwab and Fidelity daily feeds with exception flagging, automated investigation, and CPA-ready audit logs. Daily reconciliation time dropped from 3 hours to 20 minutes.
From short diagnostics to fractional leadership, every engagement model is designed around the client's stage and needs.
A 2-4 week diagnostic engagement to assess current state and recommend a roadmap.
Defined-deliverable projects with milestone-based pricing — typical for FSC implementations and book transitions.
Ongoing administration, enhancement, and support for your wealth management technology stack.
National practice management expertise on a fractional basis for firms not ready for a full-time CTO.
Engagements are measured by movement on the numbers that matter. These are the directions of travel we commit to.
Every engagement leverages reusable assets — frameworks, blueprints, and diagnostics built up over hundreds of client projects.
A two-week diagnostic that maps where advisors actually spend their time, which becomes the basis for every automation decision.
Our reference architecture for connecting CRM, planning, performance reporting, custodial, and document systems in a way that scales past the founders.
A repeatable, tested process for moving advisor books between firms without losing data, clients, or compliance evidence.
A targeted assessment of how Reg BI disclosure and care obligations are evidenced in your platform — and what would happen in an exam.
How leading RIAs and broker-dealers are using AI within their CRM, planning, and operations stack to reclaim advisor hours and grow AUM.
A practitioner-level look at where AI is genuinely moving the needle inside wealth management — meeting prep automation, client communication drafting, document intelligence, and supervisory workflows — with concrete adoption patterns, governance frameworks, and ROI benchmarks drawn from real implementations.
Practitioner-level analysis from the consultants delivering the work.
Beyond the demo. The five engineering disciplines that separate AI agents you put in front of customers from the ones that stay in dev forever.
Read the full post →A multi-office RIA migrated 12 years of client history into Financial Services Cloud, cutting quarterly reporting time by 70%.
Connect the systems that run your business — CRM, ERP, billing, data, AI, analytics — into one cohesive architecture.
Learn more →Custom applications, platform extensions, integrations, and engineered solutions built when off-the-shelf software won't fit.
Learn more →Strategic guidance from certified architects plus production AI deployments. System selection, roadmaps, audits, Agentforce, custom agents, and AI strategy — all under one practice.
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