Manufacturing Revenue Operations

How a 200-person manufacturer cut sales-rep ramp time by 45% with a unified revenue stack

Hartwell Industrial unified Salesforce, Gong, and Chili Piper into a single revenue operating system. Conversion lift hit 34% in two quarters.

The challenge

Three disconnected revenue tools, no unified pipeline view, and a sales team operating on tribal knowledge. Forecasting accuracy was below 50% and rep ramp time was over 6 months.

Our approach

We rebuilt their Salesforce data model, integrated Gong call intelligence with opportunities, and routed inbound demos through Chili Piper. Custom dashboards replaced manual reporting.

The outcome

Within two quarters: conversion lift of 34%, rep ramp time reduced by 45%, and a single source of truth across the revenue org.